Content written for Electric City
Customers always appreciate good customer service. At electrician Tulsa that is what we pride ourselves on. The most important thing is that our customers are satisfied with the job that we do. There are several ways that we try to go above and beyond with our customer service. First of all we always have a live person answering phones. You will never get a pre-recorded message when you call us. Occasionally if we were on the other line, we will ask you to leave a message and we will get back to you as soon as we can. Our usual waiting time for a return phone call is less than an hour. Our usual return time for a appointment is usually less than a day. We try to be thorough and prompt and do the job right the first time.
In order to have excellent customer service like we have at electrician Tulsa, you have to have a good team. At Tulsa we have many great employees that give us a great customer service team. First of all we have our owner the one who began Electric City Jeff Tilton. When you call you will speak directly to Jeff and he will be able to answer all of your electrical or scheduling questions. He is a license and professional electrician who has been practicing as an electrician for over 15 years. He is also great at keeping people comfortable and returning phone calls promptly. He is working and living in the Tulsa area and has been for about 6 years now. Tulsa is home to him and this is where he plans to stay for many years.
If you have a service call within your home, you will most likely meet Shane. He is our number one home service repair employee. Shane is very professional and friendly. Customers love him because he is patient and will explain what he is doing in terms of makes sense to them. Customers often request him to come back if they are in need of a repeat electrical service. He treats them with respect and is a very good electrician and can always answer their questions and solve their and in home problems.
If you have a large commercial project you are most likely working with our commercial project manager Mike. Mike is very organized and does a very good job of keeping our projects on track and on the right schedule. We are good at keeping inspections on time and not holding up any other work because the electrical work is not done. This in a large part is due to Mike and his team of electricians. They are able to easily work around other contractors in the same construction area while still being efficient and doing a great job.
These are the three top employees at Electric City, and they are supported by many other electricians and a few office workers. Together our team works together to bring you the customer service that you deserve and that you need to get the job done and be satisfied with the work. If you are ever unsatisfied with what was done we always welcome you to call us and we will make it right.
At electrician Tulsa, we take our job very seriously. And our top priority is making sure that our customers are satisfied. We are dedicated to doing good honest work, at competitive rates and being the best electricians around.